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Electrical

Electrical contractor call center and growth services

Built for electrical contractors. We answer the calls you miss, work the customers you already have and fill the slow days on your board.

Electrician installing an exterior light
Electrician installing an exterior light
Electrician wiring a garage panel
Electrician wiring a garage panel
Electrician wiring an outlet with a meter on the bench
Electrician wiring an outlet with a meter on the bench

Electrical

Customers need you rarely, so they forget who you are.

What hurts

  • Long gaps between visits mean your name fades
  • Small service calls tie up a skilled electrician
  • Storms bring sudden surges your office can't absorb
  • BLS projects about 72,700 electrician openings a year, so every tech's day has to count

What gets missed

  • Outdated panels your techs saw and nobody called about
  • Homes that never got a safety inspection offer
  • Past customers adding new electrical loads who call someone else
  • Storm-readiness work booked by whoever asks first

What works

  • Outreach to homes with flagged panels
  • No-charge whole-home safety inspections that open the door
  • Seasonal storm-readiness campaigns
  • Trained schedulers who book the visit and leave the diagnosis to your tech

Read next: our guide, the calculators, or the industry stats.

Best practices

Best practices for this trade

Customers who never hear from you again

Thousands of past customers sit in your software. Their equipment ages, their plans lapse, and nobody calls them.

  1. Clean the list first: remove duplicates, fix phone numbers and mark do-not-call customers.
  2. Sort by what predicts a sale: equipment age, last visit and open repairs.
  3. Start with the warmest groups: lapsed members, recent repairs on old equipment and unsold estimates.
All 6 practices, and when to get help

Empty slots and the shoulder season

The board is full in peak season and thin in spring and fall, while payroll and trucks cost the same every month.

  1. Look at last year's board by week, and mark the soft weeks before they arrive.
  2. Start calling past customers four to six weeks before the slowdown.
  3. Book by area and time window, so trucks aren't crossing town.
All 6 practices, and when to get help

See what's in your customer list

Book a free 30-minute database equity audit with Don. You'll see, in dollars, what your past customers could book this season.