AC · Plumbing · Electricalby Service ProCallFree trial

Tools

Run your own numbers

Five calculators. Every assumption is yours to change.

Missed-call calculator

What it could be costing you

a year in first-visit revenue, before repeat work or replacements

  • calls missed each month
  • never call back
  • jobs lost each month

Raise your answer rate 10 points and it adds about a year.

Default assumptions come from White Paper 04. This is an estimate, not a promise.

Fix my phones

Customer database calculator

One pass through your list

modeled revenue

  • live conversations
  • from service and maintenance visits
  • from replacements

Default assumptions come from White Paper 03. This is an estimate, not a promise.

Size up my database

Outsourcing calculator

What does replacing your phone reps with ProCall actually pay? Enter your team size, average hourly cost and booking goal. Compare only the reps who book and take calls.

Refine assumptions

ProCall reps needed

  • booked appointments supported a month.
  • In-house monthly cost, fully loaded:
  • ProCall flat monthly price:
  • You save every month:
  • Annual savings:
  • Return on investment: .
  • Live conversations a month:
  • Booked appointments a month:
  • Revenue potential a year:

Return is monthly savings plus added revenue potential, measured against the ProCall price. Estimates based on your inputs, with dialer productivity, scripting, coaching and management included. ProCall pricing is shown as a flat per-rep monthly equivalent. Your actual numbers depend on your database size, your offer and your market.

Run this with us

Google rating calculator

To reach your goal

  • new reviews a month at your response rate
  • to get there

Math on your own numbers. Use your actual response rate. Ask every customer the same way; see the Google reviews guide for the rules.

Field sales calculator

Added sales a year

against today's pace

  • sold a year today
  • from close rate and average sale
  • from unsold estimate follow-up

Change every number to match your shop. This is an estimate, not a promise.

Field sales tips

Best practices

Best practices for what these numbers measure

Missed calls

Calls ring out at lunch, after 5 and on the first hot or cold day, and most of those callers don't call back.

  1. Measure your true answer rate by hour of day, not your gut feel. Most owners guess high.
  2. Cover the gaps on purpose: lunch, the first and last hour of the day, Saturdays and the first big weather day.
  3. Set an overflow rule: after a set number of rings or calls waiting, calls roll to a second person or an outside team.
All 6 practices, and when to get help

Customers who never hear from you again

Thousands of past customers sit in your software. Their equipment ages, their plans lapse, and nobody calls them.

  1. Clean the list first: remove duplicates, fix phone numbers and mark do-not-call customers.
  2. Sort by what predicts a sale: equipment age, last visit and open repairs.
  3. Start with the warmest groups: lapsed members, recent repairs on old equipment and unsold estimates.
All 6 practices, and when to get help

Get one useful email a month

The PACE Brief: the number, the play and the rule changes for your trade, plus a free Scorecard that shows your three biggest leaks. Free, and one click to leave.