Compliance and trust
How we protect you and your customers
Calling homeowners on your behalf is a serious responsibility.
Calling rules
- Every list is scrubbed against the National Do Not Call Registry and applicable state do-not-call rules before dialing.
- We keep call recordings and consent records as the law requires.
- Opt-outs are honored on every campaign.
What we need from you
You provide the consent and opt-in status for the customers on your list. We are responsible for our own dialing and recordkeeping.
Call quality
Every call is analyzed for tone and brand safety, and calls are reviewed each week. Call recordings are the record of what was said.
Who answers
Your calls are handled by trained nearshore and U.S.-based agents who work in your CRM or field software.
Your data
- Customer lists, pricing, scripts and results are treated as confidential.
- We use your data only to perform the work.
- We never use client data to train models or build competing products.
- Our reps book directly in your field software, under access you control and can revoke at any time.
- Where a system allows a native connection, it is secured and encrypted. Larger platforms that require partner approval send us a linked report that updates through the day.
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This page describes our practices and isn't legal advice. Your agreement sets the terms that apply to your program.
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